Reliable, Stable And Secure Servers And Network

Servers are connected directly onto the four major American backbone providers which insures stability and reliability of the network. All servers are monitored and facilities staffed 24x7. Whenever the issue occurs, it is attended to immediately and without any delays! Your site will be hosted on a powerful and fast Dell to ensure maximum download speed for your website. Servers are RAID configured, for immediate data recovery in case of hard drive failures. All servers are behind the firewall with kernal security patches to ensure maximum security of your website.

Prompt Customer Support Response

Just shoot us an email when you have a problem and while we work on the issue, you can do something more productive than being on hold! Within 4 hours MAX, you'll have our response and resolution waiting in your inbox! What happens if your site or email suddenly stops working? This is where our priority of reply policy comes into place. If your website is offline our support team will attend to your request ahead of other less urgent requests. Your issues will be resolved quickly and efficiently and website recovered without delays.

If there is an emergency such as your website or email not working, there is a 2 hours response policy. We appreciate that having your site offline can be both costly and very frustrating so we will go out of our way to help you asap in these situations.

Friendly And Approachable Support Team

The Oxxus team has real humans that are technically qualified, ready and willing to assist you 24/7/365. We're even here on public holidays!

We do not assume that you're a computer expert so we speak to you in english not computerish.

After just a few days of hosting with us, you will notice the extent our support staff go to, to help you get setup on the server. If you're anything short of impressed, feel free to cancel your service and get a full refund, no questions asked.

Experienced, Knowledgeable And COMPETENT System Admins

When you setup a website, your host is the one that you depend on for speed, reliability and safety of your site and email.

Therefore it is crucial for you to be confident that your site is in the hands of competent people. Our admins have 30 years combined experience in server and system administration.

For instance, our head system admin has worked with with 11 operating systems! To know 2-3 is good achievement, but 11 is truly outstanding.

He Runs A Tight Ship Here...

Every upgrade that is applied to any server has to be pre-approved by our head admin and administered under his supervision.

There are procedures and policies that have to be followed prior and during all upgrades. Testing and careful planning prior to every security or system upgrade is a requirement. This is done to ensure all all possible (predictable) pitfalls are covered and emergency procedure is in place should anything unforeseen happen. We have a policy of never upgrading 2+ servers at the same time. Upgrades on different servers must be applied at least 2hours apart.

Things rarely go wrong but preparation is a must as it is the key to minimizing unforeseeable situations and risks.

People That Already Host Their Sites With Us Recommend It

Serving individuals and businesses from 59 countries around the world, Oxxus is a host to thousands of happy customers.

We Weren't Born Yesterday

We've been running for 4 years and are a profitable company from 3rd month of operation. We're not resellers. We will not forward you to a call center ran by a 3rd party. Our support staff are all in-house trained and employed exclusively by Oxxus.

We're Big Enough To Provide Stable And Reliable Solution,
Yet Small Enough To Maintain Personal Approach

With top quality servers and the network backed by the America's 4 biggest ISPs, our infrastructure is as sophisticated as they come. We however have one major advantage over larger hosts. That is, we haven't grown too big to lose the personal approach to customer care. We maintain a customer base of clients which is large enough to make us a serious host yet small enough to allow us to provide support on a more personal level.

You're sure to notice this after just a few times of contacting our customer service desk. You'll meet and get to know all our support guys and girls by their first name and, they'll get to know you too. Oxxus.net is privately owned and both owners are directly involved in daily business operations.

Unbeatable Value For Money

This plan includes everything needed to build, setup and manage your website, email and domain on the web. You pay no setup fees and no additional monthly fees. We have included everything we can offer you in this plan free of charge. You will also receive great savings when you pre-pay your account for 1year (free domain, free transfer, lower fees).

Your account comes with the easy to use control panel (Cpanel) for do-it-yourself account management. This will enable you to manage your account through the easy-to-use point-and-click interface. You can also enhance your website with free tools such as blog, calendars, CMS, forums, image galleries and many others. Your account supports multimedia such as Flash & Shockwave, MP3 and QuickTime Files.

You can even build your own online e-commerce store at no additional charge with our e-commerce hosting package

Quick And Easy Account Setup

Your account is setup within 4hours of placing your order. All orders are checked manually for fraud prevention. Once your order has passed through security verifications (can take up to up to 4hours) your account is activated and you will be emailed all your account information.
Beware of companies that offer "instant activation". Our studies of search engine data have showed that "instant account activation" is the keyword most widely searched with by fraudsters. "Instant activation" is a magnet and an invite for spammers, hackers and other fraudsters to get onto the network and endanger the server.

We currently receive ~40% fraudulent orders which is why manual verification for fraud is a MUST and immediate account activation is something to steer away from.