Hardware failure, System failure, Human error

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HardDrive Failure Precautions

RAID configured servers

As is the case with any hardware, servers are susceptible to failure. In cases of hard drive failure it can take between 8 and 24hours to reinstall the system and bring your website back online. This can result in data loss, lost sales, lost emails and a huge inconvenience for you. Even though harddrive failure itself may not be predictable or preventable, consequences of it ARE. That is why Oxxus.net has RAID configured servers to eliminate these risks. With RAID the downtime due to hard drive failures is brought down to ZERO. How? 2nd hard drive replaces the main one and the server goes on working uninterrupted. You and your customers won't even notice the harddrive had failed!

System Failure Precautions

Daily Server Back Ups Regular daily back ups of the system and all the web sites are performed on all the servers. This way, even if the worst happens, we'll always be able to retrieve the latest version of your website. Don't risk losing any data because your web host does not want to use extra resources to back up your site. Site back ups use up a lot of resources (cost money) which is why a lot of hosts don't practice regular site back ups. We on the other hand learned the importance of backing up the hard way and now we wouldn't dare not to do it.

If the system fails, thanks to backups, your website will be restored to it's original state. No data will be lost in the process.

Human Error

Mistakes can happen to the best of us and they can't always be prevented no matter how careful we are. We're only human after all. Not covering yourself in case of possible mistake is the biggest mistake of all. Our daily backup system is your best protection against human error. Having backups means you can have your site reversed to the yesterdays working version without losing your work. Please note that backups are overwritten by the new version daily. In case you need to recover data, you'll need to act fast and contact us immediately after you first become aware of the error.

Manual Fraud Scanning Procedures

Fact: ~50% of all internet purchases are fraudulent (in the hosting industry at least). When a fraudster is allowed on the server, server's in danger of DDOS attacks, hacking attacks and a whole range of other illegal activities. Fraudsters put the entire server and all websites in jeopardy and can cause irreparable damage. This is why all orders coming through Oxxus.net are all scanned manually before they're allowed on the server. Our support staff are specially trained to detect fraud with 99.5% accuracy. Fraudsters are getting very smart today and automated fraud-detection procedures are NOT enough any more. Some hosts have 'immediate account activation' as an incentive for new customers (and fraudsters alike). 'Automatic verification' in other words is their invitation to an easy entry into the server.   Oxxus has 4hour account setup timeframe. This ensures you still get your website very quickly only without jeopardizing the security of the server.

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