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Top-notch Tech Support for Java
We have been specializing in Java hosting since 2003. During this period we have hosted over 10,0000 apps and encountered almost every problem imaginable. For you this means that you'll always have an experienced tech at hand to shed light and help you resolve your problems quickly. There's just no substitute for experience.
300+ unfiltered customers' reviews are the best testiment to the quality of our support. Please take your time to read about their experiences.
A Company of Engineers
Oxxus is a company of engineers. All our staff have over 10 years experience with Unix platform, Java application servers, hardware, and various software, used in the hosting industry.
What can you expect when you join us?
- After ordering request an engineer to call you or arrange an instant messenger or Skype meeting to get you started with your applications as quickly as possible.
- All urgent requests handled within 1 hour. All non-urgent within 4 hours.
- No generic automated responses. Each incident is reviewed and responded to by an experienced technician not a machine.
- Our support is flexible. Our team will happily offer their expertise even with those things that fall out of the parameters of our responsibility.
- We are here for you around the clock, 24 hours a day, 7 days a week, all 365 days of the year (even on public holidays).
- All our customers have direct access to our management, so if you need to escalate any issue to management you can do so at any time.
We encourage you to submit an inquiry, tell us about your company and what kind of hosting you need. Our Customer Support will give you with an appropriate best-fit solution to your requirements and explain the steps to get you started.
Or you can first read first hand experience from the people that keeps us going and keeps us on top ...
Other Users Experiences With our Customer Support - Client Reviews
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OXXUS
OUR CUSTOMER REVIEWS
Boris has gone beyond what I expected by installing the packages I was looking for, and providing documentation for what he has done. This has saved me considerable time and effort. Thank you!
