Oxxus » Customer reviews

Web Hosting Customer Reviews

These reviews were posted by our customers and have not been filtered. We did not ask for their testimonials but customers submitted these comments on their own initiative.

Hi Team Thaks for the service you have given me great service this year. Thank you . I was wondering if I could change my domain or get another on and how much it would cost seeing that I am already a member. I would be a lot more happier if I got more trafic ,that I have to work it myself. Thank for your help / James jones

— james w. jones (www.beautyhealthandwealth.co.nz)

As usual a very prompt and efficient service, that is why I keep coming back! Today I registered my 23rd hosting account with Oxxus. I often recommend Oxxus to my clients and show them the benefits during my web coaching courses. Keep up the good work, its much appreciated!

— Tim Koch (www.idescend.com.au)

Hi Dean, As i said in my other e-mail, it´s amazing..., you are just beneath me, up side down, accross the earth (12.347,27 miles away), and yet I allways get your help like if you were sitting side by side with me... Thank you. Saludos desde Madrid. Ignacio

— ignacio fornovi (llamasdelapaz.com)

In light of urgent problems, Mark took prompt and effective action to deal with the root cause.

— John Wilson (faberoptime.com)

Hello, SSL works perfect now. I am very pleased with this service: quick and effective. Thank you

— Julian (intranet-bcseguros.com)

Mark, you have been a real pleasure to work with. You have always responded so promptly. I will admit that I wasn't sure how it would be working with a company so far from the US but the service is outstanding. Once I have things under control more at work, oxxus will be hosting my personal website as well!!

— Mike Benner (gcapnow.com)

Excellent. Very prompt, courteous and helpful response.

— John (faberoptime.com)

excellent. mark and dean helped me trying stuff from my site solving a weird problem involving a adobe flash bug and file uploads. I was nearly sure that the problem coudnt' be solved, however in just one day I exchanged like 10 messages with them and they made it work for me. it wasn't really a problem with the server, however their implication saved me a lot of time, effort and money.thanx so much guys.

— rodolfo lopez pintor (www.fusionvillage.com)

And Mark too who also responded. I just wanted to say a massive thank you for all your help, your response to queries and being able to turn around the domain registration and Elgg install in such quick time - we previously tried to do this via a different supplier and they took over 2 weeks, didn't register the domain and didn't respond to us at all. I found you via Google actually - didn't know what to expect after previous incident with other supplier so was a little concerned, but you have been amazing, thank you !

— Nicola Avery (http://www.the100.org.uk)

Speedy, efficient service. A pleasure to deal with as always.

— John (faberoptime.com)

Amazing service! Same day response, you answered my question precisely, and recommended the most appropriate (and NOT the most expensive - thanks!) for my needs.I will be transferring a number of my websites to your company

— geoff (movingtocrete.com)

Whenever I have a problem Dean does anything he can (and more) to provide with a solution to the problem, an accurate diagonosis and/or a suggestion to solve it. He always does more than I would expect. Dean excels.

— Daniel Mediavilla (ebonus.es)

Excellent service and response time from Dean - just joined you and very pleased - many thanks.

— Gavin Rhoades (ictvle.org)

Although I for some hours did not know what was happening (if something was done with the problem), I am quite happy about the response after a few hours and I even got a long distance call that told me that the technical problems now was solved.

— Hans Reier Sigmond (www.sigmondsmart.com)

The team have been extremely helpful trying to locate the source of spam mail problem. They were very quick with replies and used plain english when making suggestions and offering explanations

— Raymond Aratema (www.arcongroup.co.nz)

Quick solution to ThE problem. Ir was really important to be solve in that moment.

— Miguel A. Robledo (Euepalencia.com)

It took slightly less then 2 hours on emergency call to resolve the problem (hard drive crash) Service is very good. Never had any problem before. Very reliable hosting. Thanks!

— Boris Nashanchi (richardsfinejewelers)

I had no problems with the service.

— Steve Bradbury (www.silhouette-saddles.co.uk)

Dean responded to my request for installing Elgg promptly. I rate the service as exceptional.

— Don Whitfield (graceworkskids.com)

This also refers to Dean, I am very happy with the service you have provided and the prompt response to my requests forr help. Your responses were direct and understandable. I have set up a fairly sophisticated website including writing content and structure/policy in a week which is not bad going. I have needed to do a lot of experimentation to find out how the system works but I am getting there.I will probably need minor further advice about a couple of curly issues, including some bits that don't display properly, but I am not quite ready yet. Now some feedback for me from you please. What do you think of bizlearn.biz. I have given you

— Michael Taplin (bizlearn.biz)

Very good service. Keep it up!

— Dale Koehn (cogicm.org)

Thanks, Nice 2 have a quick response

— gothama (75.127.102.249)

I would like to say thanks to Mark, and especially Dean. For installing the phpbb3 and transferring all our data from the phpbb2 board.. There would have been no way we could do this.. Due to Sharon on Dail up, and my computer space not large enough. We all have recommended your business as a host to friends and family.

— Admin (Spiritual Jems)

provides very prompt response .

— Nirmala (mybizmanager.com)

Dean has always provided prompt and efficient service, and he came through again on a rather prickly subject. I thought I was being social engineered to obtain my credit card information and he promptly provided all the information I required to prove that oxxus.net was in fact trying to legitimately contact me in regard to a mix-up in billing information.

— Al Andersen (digicaptures.com)

Thanks for prompt response to my inquiry.

— Albert Delgado (escuelawhittier.info)

Thank you it is working now as I would have expected :)

— Cathy (enviro-tech)

Dean did a fantastic job getting me setup with Mantis and provided quick and responsive service to my requests.

— Jim Oliver (impactoven.net)

Dean sorted my renew of my domain and my spam issues once again.

— Darryn Gibson (adult-dvd.co.nz)

The upgrade to joomla 1.5 was accomplished in 1 day. Thanks to all.

— Michael taplin (bizlearn.biz)

My first impression is very good. Mark prompt replied to my query. We have several domains hosted with two service providers.We are actively considering of initiating our business with you.

— Kamal Kumar Pal (www.riddhi.org)

You are all good guys but today is Marks turn - thanks

— Steve (silhouette-express.co.uk)

It would be nice if you can send a bill/email like most companys do, four week prior, this gives the customer time to pay, me......... you gave me two days... oopppps and it was a long weekend, then you cut off my website and email account, and this happens every year.

— Adrian Gumbley (furnitureconceptions.co.nz)

sorry I got it wrong.. you gave me one day to pay.. invoice sent 7.35pm 25th cut me off 27th.... nice

— Adrian Gumbley (furnitureconceptions.co.nz)

Service has been instantaneous.Good. Polite langauage. And what we wanted.Thanks very much. Keep it up.Advance Wishes for Merry Christmas and a happy New Year! Sundaram T E Vertex Systems Limited, Chennai, India

— Sundaram T E (www.hotelenmeer.com)

Really exceptional. The site is working now. If you had sent us an Email with the changes that were effected in your servers it would have been helpful. Please make it a point to send messages to the clients about any upgrades that you make to the servers and the services.

— Sundaram T E (www.hotelenmeer.com)

awesome!!!

— allan (www.luckybid.co.nz)

Very good. Just to the point. THanks for the help. Keep it up.

— Sundaram TE (www.hotelenmeer.com)

No matter what the problem is(if any) it seems that this team is on top of everything. I've been a customer for years and I'm very pleased with the service. Great job. Keep it up.

— Charalambos Poullis (poullis.org)

I just want to say Thanks a Million to the whole team. Fadhel Khadadeh

— Fadhel (www.asthmaconf2009.com)

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